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The Future of M&E Revenue Management Pt.4
05:09

The Future of M&E Revenue Management Pt.4

🎥 The Future of M&E Revenue Management Pt.4 🎥 This is the most important industry focused initiative we’ve ever had the privilege of being involved in. We had to change the room to accommodate the demand to attend this event which was just such a proud moment for me. The leaders involved in this so far have put a huge amount of effort, energy and time into driving positive change in this area and we certainly have light at the end of tunnel after this event for sure. I thought this would be the last in the series BUT the whole room made it very clear they don’t want this to end so I’m happy to say we will be continuing this and we will see this through and truely make a lasting industry wide change! ▪️Pt. 1 - Measurements (March 2023) ▪️Pt. 2 - People & Culture (October 2023) ▪️Pt. 3 - Strategy & Implementation (March 2024) ▪️Pt. 4 - Tech (October 2024) A huge thank you again to the amazing Heather Hart for agreeing to come on the journey with me because without her this honestly wouldn’t be possible. Her passion and commitment to this subject is infectious and I hope to continue this and do it justice. Finally I want to say a MASSIVE thank you again to Robin Stangroom, Monica Bewak and the whole team at Hotel Café Royal for making this 4th event so incredibly special. I have a very special announcement to come and I’m glad to say, another industry first from Edwards & Finn Ltd as a direct result of this movement. Keep your eyes out of it 👀 #meetingsandevents #revenuemanagement #revenuemanager #hotelindustry #hospitalityindustry #hotelmanagement #hotelier #hospitalitymanagement
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HMC Advent Calendar #1
00:07
Digital Travel Show 2020
2024 Info Session + Q&A: The Social Entrepreneurship Competition in Tourism
54:30

2024 Info Session + Q&A: The Social Entrepreneurship Competition in Tourism

The Social Entrepreneurship Competition in Tourism is back in 2024 – are you ready to win? Join us online on 28 May, Tuesday, for an online Info Session and Q&A to learn more: • What's new in 2024 • Who should apply and why • Who are the partners and prizes • How to get the most out of the competition 👉 About the Competition The Social Entrepreneurship Competition in Tourism is the first worldwide competition focusing on social innovation and entrepreneurship in tourism and hospitality. Deadline for applications is 30 June 2024. The partners supporting the Competition this year are: booking.com, Amadeus, Lufthansa City Center, Travel Massive, the Eberswalde University for Sustainable Development, SINA, ITB Berlin, Teejit, and WIIF. 🚀 You can apply in 2 categories: • LAUNCH Track – for new ideas • GROWTH Track – for existing businesses 🙋‍♀️ Who is the Competition for: You are a social entrepreneur and you have an idea or project that: ✔️ Is related to tourism ✔️ Has social, communal, or environmental mission in its core; ✔️ Support some of the 17 UN's Sustainable Development Goals 🏆 Competition Process: Ten finalists will receive invaluable 8-week business mentorship from our expert Mentors and will compete at the final Pitch Contest on 28 November 2024. The winners in each category will receive marketing and business support from our partners, online trainings, feedback from industry experts, event exposure, and many more from our 2024 partners. Learn more at www.socialtourismcompetition.com
96. How to sell a big idea in Travel Tech - panel at Dublin TravelMassive RAIN MAKER 2023 Session
59:37

96. How to sell a big idea in Travel Tech - panel at Dublin TravelMassive RAIN MAKER 2023 Session

Rainmaker 2023 Session – How to sell a Big Idea in travel technology. Hosted by Kevin O'Shaughnessy (Cityhook) and Amanda Campbell (Sparkling Communications) and recorded live at our Dublin Travel Massive event at AWS Dublin. We hear some of the best advice for selling a big idea and closing deals from our seasoned travel technology and airline sales "rain makers", Ultan O'Brien, ViaSat Riona McHale, Travelport, and Brian Porter, Datalex Think of this as an enterprise sales 'master class'. This is edited from our live event at AWS Dublin on 22 November 2023. Our panel explores what it means to sell a big idea that puts customers outside of their comfort zone and the need for trusted relationships with customers that endure. 04:07 - 05:00: Courageous customers and the importance of trust 05:00 - 08:31: Creating clear, compelling value propositions“In terms of financial, it's massive, but actually, you can fit a lot of their key players in a room, and you can find them twice or three times a year in that same room.” 08:31 - 11:10: Aligning with the customer need“Doing a deal with the wrong customers is terrible. It's the worst situation to be in. So not doing a deal is sometimes better ...” 11:10 - 14:19: Knowing your customer 14:19 - 17:00: Adapting to changes in technology and customer expectations. 17:00 - 20:53: Final thoughts on the future of sales in travel technology “Our best salesperson is a satisfied customer.” Q&A Session with Audience 20:53 – End If you found this podcast insightful, delve deeper into similar discussions by exploring our back catalog on your preferred podcast platform, and join us as we continue to navigate the exciting world of travel tech together. Remember to subscribe for the latest updates and insights! A special thanks to David McAvinue from AWS Dublin for hospitality and support for this event. Link to the event: https://www.travelmassive.com/events/how-to-sell-a-big-idea-rain-maker-2-9900213411 Our previous "Rain Maker" episodes recorded in 2018 with Sinead Finn at Tripadvisor Dublin
Travel Massive
#RevenueHACKS The Always Forward Planning Hospitality Industry
33:50

#RevenueHACKS The Always Forward Planning Hospitality Industry

#RevenueHACKS The Always Forward Planning Hospitality Industry Every department in a hotel lives in the present and simultaneously plans its next 3, 6, 9 and 12 months – being revenue management planning a strategy for the summer season even before the Easter madness to a chef drafting Valentine’s Day menus before enjoying the previous year’s festive season dinner. Preparing for the unknown is just not a flowchart in the hospitality industry, a group of multi-skilled individuals every day from the property level to leading hotel corporations deliver excellent guest experiences to some of the most personal warming welcomes and outstanding events due to all the detailed preparation and precise time management. As the world is coming out of a pandemic and facing other unique challenges, the importance of detailed organisation and understanding the rebirth of the industry is a must. How can all teams work to deliver the exceptional? Questions / Starting Points to discuss: The importance of ensuring accurate planning and time management. Keeping in top of the industry – local and global. Knowing when to move on to the next item on the to do list. Making sure to keep the team motivated and driving forward with you. Using data, engaging with peers and suppliers to complete goals and tasks. Prepping for the known and unknown. Moderator: Custódio Barreiros Hosts @Thibault Catala @ COO of Vertell Asset Management | Founder of CatalaConsulting @Silvia Cantarella @ Revenue Management Consultant & Founder at Revenue Acrobat
#RevenueHACKS Controlling expenditures to improve revenue
31:06

#RevenueHACKS Controlling expenditures to improve revenue

#RevenueHACKS Controlling expenditures to improve revenue Every news channel, and every media outlet is reporting the current tough economic crisis the world is facing. It is a very well-known fact that the Hospitality Industry has had many challenges, although the current toughest one may not be a lack of resources, but in fact higher expenditures - the increased price of every produce and item being purchased. Now more than ever, the industry needs to have the right technology and methods to control its expenditures, and have better relationships with its suppliers with the ultimate goal to improve total revenue. The crew will discuss question like · CFOs / Head of Procurement negotiate detailed preferred contracts with its suppliers, how can they make sure each internal buyer follows these? · What should a property/hotel group do to ensure the support from its suppliers continues through these tough times? · The importance of knowing your inventory to buy what is needed and not just buy for the sake of buying. · How to ensure the correct steps for an eSourcing program to be followed and deliver the best results? · The importance of having a tight control on recipe management/retail. · The need of live data analytics for best cost control and improved revenue for the property and group / brand. Our hosts: Thibault Catala, CRME Catala - Owner , Catala Consulting, Vertell Asset Management Custódio Barreiros - Consultant , @Brich Street Calvin Tilokee, CHLC - CEO, Revpar Media LLC Silvia Cantarella - CEO Revenue Acrobats Sheila Krishnan - CHBA, CHDM - Consultant , Hamilton Hotel Partners #RevenueHACKS is an industry game-changer The weekly live show by RAIZUP aims to tackle serious topics around the hospitality industry. We share best practices, tell stories from the industry, and aim to turn complicated ideas into simple concepts. We make our job every episode to deconstruct an area of the industry and invite the most fascinating guests; people who are excellent, if not the best, at what they do in their field. We welcome everyone: boys, girls, robots, aliens, and other time travellers. hashtag#worklifebalance hashtag#leadership hashtag#careerdevelopment hashtag#hospitalityindustry
#RevenueHACKS S4 E2 Education and Hospitality - Career vs Access to a country
34:01

#RevenueHACKS S4 E2 Education and Hospitality - Career vs Access to a country

Education and Hospitality - Career vs Access to a country Hospitality has always had two sides like a coin. On one, it is one of the oldest industries in the world, it has been the chosen career of many. On the other side, it is the means to access a new country, a start of a new life. The industry has suffered for many years, even more so recently due to the pandemic and its impact, as well as the excruciating economic crisis and competition from other industries for manpower. Now more than ever the partnership between education institutions and hospitality is key to the success of the industry. Join the discussion this Wednesday 2 pm GMT / 9 am EST / 6 pm GMT on a brand new episode of Revenue HACKS. Our hosts: Thibault Catala, CRME - Owner , Catala Consulting Custódio Barreiros - Solutions Consultant , BirchStreet Systems Guest Hosts: Ariane Lengyel, MIH, MA, SFHEA, CHIA - Senior Lecturer in Hospitality Management University of West London Elda Neto De Barros AIH (recent Hospitality graduate) #RevenueHACKS is an industry game-changer The weekly live show by RAIZUP aims to tackle serious topics around the hospitality industry. We share best practices, tell stories from the industry, and aim to turn complicated ideas into simple concepts. We make our job every episode to deconstruct an area of the industry and invite the most fascinating guests; people who are excellent, if not the best, at what they do in their field. We welcome everyone: boys, girls, robots, aliens, and other time travellers. #hotelschool #hoteljobs #hospitalityindustry
#RevenueHACKS Season 4 Revenue Excellence and Operational Reality
35:56

#RevenueHACKS Season 4 Revenue Excellence and Operational Reality

#RevenueHACKS Season 4 Revenue Excellence and Operational Reality It is important to engage with the operational team to deliver a successful revenue strategy. The great value of having an internal strategy to achieve revenue goals during testing times. It has never been so essential to have all internal teams work as one to deliver revenue goals! How much will operational efficiency impact the revenue objectives/strategy? How can the head of revenue make “total revenue / bottom line” everyone’s responsibility? The current operational reality has impacted hospitality revenue, but how can revenue assist in the current operational reality? What educational focus does revenue use to engage with operations? The benefit of using internal HR / People & Culture boards to help revenue communicate with operations to drive strategy. Join the crew for a discussion in the newest season of Revenue HACKS with Hosts: Silvia Cantarella - Founder, Revenue Acrobats Thibault Catala - Owner, Catala Consulting Custódio Barreiros - Solutions Consultant, Birch Street Systems Guest Host: Jakub Klimczak, Regional Manager, STR Special Guest: Emanuele Nardin Hotel Revenue Forum Join us on May 5 at the Palazzo Delle Stelline in Milan. Buy your ticket using the discount code in collaboration with Raizup (ex WHTT): 📍 RAIZUP25OFF Tickets on www.hotelrevenueforum.it #hoteloperations #hotelrevenueforum #hrf22 #weraizup #str #hotelmanagement Did you know that we are now available on Spotify, Google Podcast and Apple Podcast? Subscribe to Revenue HACKS and listen to our crew from wherever you are whenever you feel like.
Work-Life Balance in Hospitality
45:28

Work-Life Balance in Hospitality

Human capital is a vital component of every hospitality business. Employees must be driven to improve client happiness while also ensuring the company's financial goals are met. The hotel industry appears to be behind the curve when it comes to implementing Work-Life Balance (WLB) strategies. Hospitality businesses have to realize that the success of the business is no longer just based on natural conditions or advantages of the location or special tourism activities within a destination. The focus has to be more on the human capital and motivation and satisfaction of the employees. What is work-life balance in the remote era? How can leaders better listen and adapt? Find out this and shape the conversation with us. Guest Host: Erik Eklund - Creator Stories of Erik / Be The Beat Hosts: @Anna Sirba - Operations Manager Harbour Hotels Calvin Tilokee- CEO Revpar Media / The Growth Spot Thibault Catala - Owner Catala Consulting #RevenueHACKS is an industry game-changer The weekly live show by RAIZUP aims to tackle serious topics around the hospitality industry. We share best practices, tell stories from the industry, and aim to turn complicated ideas into simple concepts. We make our job every episode to deconstruct an area of the industry and invite the most fascinating guests; people who are excellent, if not the best, at what they do in their field. We welcome everyone: boys, girls, robots, aliens, and other time travellers. #worklifebalance #leadership #careerdevelopment #hospitalityindustry
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